The Interface Problem Is Solved. The Identity Problem Isn't.
Ethan Mollick’s latest Substack piece, Claude Dispatch and the Power of Interfaces, makes a compelling argument: the real bottleneck in AI isn’t capability — it’s interface. He’s right. And the evidence is stacking up. The Interface Convergence Mollick traces a clear line of evolution: Chatbots create cognitive overload. A new paper showed financial professionals gained productivity from AI, only to lose it to the chatbot interface itself — walls of text, tangential suggestions, compounding disorganization. ...